Andrew Eynon’s Library Blog

A blog about librarianship in Further Education

Posts Tagged ‘Quality Toolkit’

Defining excellence in Learning Resource Service provision

Posted by andrewey on March 20, 2009

JISC RSC London and CoFHE held a very successful event to launch the FE LRS toolkit, produced by CoFHE and CoLRiC, at CILIP on Thursday 12 March.

There were over 50 attendees from FE highlighting the significance of the toolkit to the sector. The RSC London website provides details of the event and links to the presentations.

Collette Xavier, from CoLRiC, spoke about how they are updating their Peer Accreditation Scheme and how it will have greater synergy with the LRS toolkits developed in England, Scotland and Wales.

Feedback from the event was very positive although it highlighted  the need for clarification on some areas of the toolkit – which CoFHE will collate and put on the website with the toolkit.


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FE library update – January 2009

Posted by andrewey on February 2, 2009

FE toolkits

Dissemination events are ongoing – there will be a London launch on Thursday 12 March at CILIP HQ.

The Welsh toolkit is due for publication shortly and will be available in electronic and hardcopy formats. When published the toolkit will be available for download from the fforwm (Welsh association of colleges) website.


There is now a webpage with a booking form for the national conference to be held at Queen Margaret University, Edinburgh from 17-19 June 2009.

The CoFHE Cymru conference has a wiki containing details of the event to be held on Friday 24 April 2009 at Coleg Glan Hafren (Cardiff). This event will be free of charge owing to funding from CILIP Cymru.


There is a feature (including a piece by me on the Applications of ICT in Libraries qualification) on training for library staff in Wales in the latest CyMAL magazine: Focus on… training, CyMAL, Winter 2008, 7, pp 20-23.

My blog post on using screencasts in information literacy has been expanded into an article: Andrew Eynon, Web 2.0 tools in FE: use of screencasts in information literacy, Panlibus, Winter 2009, 11, p. 9.

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December FE library update – feedback on the self-assessment toolkit

Posted by andrewey on December 15, 2008

A somewhat early update this month owing to my being on leave for the next couple of weeks.

Self-assessment toolkit

There was some very useful feedback from the recent event in the West Midlands:

Merged services – The self-assessment exercise was seen as beneficial for library services which are likely to merge as a result of one of the many proposed mergers of colleges within the FE sector in England. The toolkit would aid two (or more) merging libraries benchmarking themselves against each other.

Strategic planning– the fact the toolkit is written in ‘management speak’ should enable content to be lifted directly from self-assessment using the toolkit into an institutional/developmental plan.

New builds– the toolkit was seen as beneficial to library services involved in new builds ie by helping to plan service development

Converged services– the toolkit was seen as beneficial to library and IT services which had merged or were planning to merge through improving the understanding of what each service contributes to the institution.

Aspirational – the toolkit was seen as something to be aspired too, which will hopefully make services more proactive and help measure the service’s impact on learning.

Inclusive– the toolkit can be used by the whole LRS team but is also relevant to college managers.

Quality systems– the toolkit should complement existing quality systems such as quality (service) standards, service level agreements, SARs and strategic planning.

Issues for future consideration:

Relevance of Quantitative performance indicators

Events needed to promote the toolkit with senior college managers

Support completing the toolkit – this is already being offered by JISC-RSC in the West Midlands, but is also a process where colleges can support each other informally or through the development of a peer review scheme (as is the case in Wales).

Further events on the toolkit include:

CoFHE Mid West ‘Know thyself, market thyself’ 4 February 2009 in Reading (also includes sessions on marketing, policy writing, surveys etc)

and events are also being planned for the south west and London.

Posted in FE Libraries | Tagged: , , | 2 Comments »

November FE library update

Posted by andrewey on December 3, 2008

No further news on when the English FE LRS toolkit will be published in hardcopy but the updated electronic version is available on the CoFHE website.

I believe the Welsh LRS toolkit should be published in the very near future and should appear on the fforwm (Welsh association of colleges) website.

Both toolkits will be promoted at the 2009 CoFHE Conference in Edinburgh

CILIP has published a supplement as part of JISC’s ‘Libraries of the Future’ campaign. The supplement includes some examples of JISC’s role in supporting FE learning resources and coverage of web 2.0 in HE/FE.

Posted in FE Libraries | Tagged: | 2 Comments »

Self Assessment toolkit for FE Learning Resource Services (update)

Posted by andrewey on November 27, 2008

A couple of corrections have been made to the toolkit – to standardise the title and to remove references to the Library Resource Manager being on the Senior Management Team of the college (now just reads College Management Team). The updated version should appear on the CoFHE website shortly.

Now that the toolkit has been finalised the printed version should be circulated early in the new year – the plan is to provide ample copies to each FE institution in England for distribution to LRS staff and other college managers.

Dissemination events are taking place. Feedback from the recent event in the north west (20 November at Wirral Metropolitan College) was very positive. There was a feeling that guidance notes and possibly proformas should be made available on the CoFHE website – this will be discussed at the next CoFHE National Committee meeting. Colleges also found that working through the toolkit with LRS staff from other institutions proved beneficial.

A dissemination event also took place in London on 14 November – I’ve not heard any feedback from that event yet. The next dissemination event takes place in Wolverhampton on Friday 5 December – organised by JISC-RSC West Midlands. An event is also planned for the south west (waiting confirmation of date/venue of that one).

If you have any feedback on the toolkit or if you wish to promote (or feedback on) one of the dissemination events then please leave a comment.

Posted in FE Libraries | Tagged: , , | 6 Comments »

October FE library update

Posted by andrewey on November 7, 2008

CoFHE Conference 2009

Further details of the 2009 CoFHE conference have been confirmed:

‘E-libraries and green-libraries: exploring accessibility and sustainability’

Dates for your diary! Advance notice of the 2009 Annual CoFHE Conference, to be held Wednesday 17th June to Friday 19th June 2009 at Queen Margaret University, Edinburgh. Please contact Jo Rowley ( to be kept informed of conference developments.

CoFHE Cymru Conference 2009

Owing to generous funding from the Kathleen Cooks fund it can be confirmed that the Welsh CoFHE conference will take place on Friday 24 April 2009 at Coleg Glan Hafren (Cardiff). The conference will feature speakers on good practice in FE and HE libraries. The conference will be free of charge to CoFHE Cymru members.

FE learning resources self-evaluation toolkit

Promotional events are currently being planned with JISC RSCs and regional CoFHE circles in the North West, West Midlands, South West and London. Please contact your local RSC for more details. 

Information literacy articles

The journal Communication in Information Literacyis available full text online and the current issue includes an interesting article on the use of Web 2.0 tools in teaching information literacy:

Patrick Ragains, ‘Web 2.0: Opportunities for Information Literacy Instruction’

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Learning resources self-assessment quality toolkit for England

Posted by andrewey on September 22, 2008

The electronic version of the FE quality toolkit for learning resource services (LRSs) in England, mentioned in my August update, is now available on the CoFHE website.

The toolkit includes an introduction giving the rationale for such a toolkit and a vision statement on the role of college LRSs in the 21st century.

There is a brief section on how to use the toolkit – it would also be possible to provide blank proformas for self-assessment to be made available on the CoFHE website.

The toolkit itself consists of 5 Key Questions which have been mapped to the 5 Key Questions in the Ofsted Common Inspection Framework.

Each Key Question is broken down into a series of quality indicators and key prompts. Each one of which is given a performance indicator, ‘who responsible’ and example sources of evidence.

For each Key Question there are also grade illustrations describing what a Grade 1,2 3 or 4 LRS would possibly look like. These are indicative as all colleges will differ in both their strengths and weaknesses.

CoFHE is currently working on producing a printed copy of the toolkit for distribution to all colleges in England and dissemination events are being planned – which will hopefully be delivered in co-operation with the JISC RSCs in England.

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